1) Introduction

This Privacy Policy applies to the EasyBill mobile application and website (the "Platform") operated by Gyankaar Technologies Private Limited ("Company", "we", "us", "our"). It describes what personal information we collect, how we use it, who we share it with, and your choices. By accessing or using the Platform, you agree to this Privacy Policy in addition to our Terms & Conditions.

2) Scope

This Policy governs your use of the EasyBill mobile applications (Android/iOS) and the website at easybillapp.in. It also covers any services accessible through the Platform.

3) Consent

By using the Platform, you consent to the collection, use, storage, processing, and disclosure of your information as described here. If you do not agree, please discontinue use of the Platform.

4) Information We Obtain

4.1 Information You Submit

• Contact: Name, email, phone number.
• Account: Login details and profile information.
• Business Data: Business name, GST number, invoices, customer details, and transaction records.
• Payments: Limited payment details as required by our payment providers.
• KYC (if required): Only where needed to meet legal/partner requirements.

4.2 Information Collected Automatically

• Device & App: OS version, app version, device identifiers (where permitted).
• Log & Usage: IP address, timestamps, feature usage, performance/crash data.
• Location: If you grant permission in-app.

5) How We Use Information

• Provide, operate, and improve billing and invoicing features and related services.
• Authenticate users (e.g., OTP via SMS), maintain security, and prevent fraud.
• Communicate service updates, transactional messages, and support responses.
• Personalize in-app experience and conduct analytics to improve performance and quality.
• Comply with legal obligations and enforce our Terms & Conditions.

6) Data Storage & Processing

• Data is stored in encrypted cloud storage (AWS) associated with your account.
• Invoice and business data is processed securely to provide billing features.
• We do not share your business data with third parties for their marketing purposes.
• You retain ownership of all your business and invoice data.

7) Sharing & Disclosures

7.1 Service Providers

• Cloud: Amazon Web Services (hosting, storage, security).
• Auth: SMS providers for OTP verification.
• Payments/Analytics: As needed to deliver and improve the service.

7.2 Legal

We may disclose information when required by law or to protect rights, safety, and integrity.

7.3 Business Transfers

Information may be transferred in the context of a merger, acquisition, or asset sale.

8) Cookies & Similar Technologies

The website may use cookies for session management, preferences, and analytics. You can control cookies in your browser settings; some features may not work without them.

9) Security

• Encryption in transit/at rest where applicable.
• Access controls, monitoring, and secure development practices.
• Regular updates to address security issues.

10) Data Retention

• Account data: retained while the account is active and as required by law.
• Invoice data: retained as per GST and accounting regulations.
• Logs/analytics: retained for a limited period to improve stability and quality.

11) Your Rights

Subject to applicable law, you may request access, correction, deletion, or a portable copy of your data, and you may withdraw certain consents. Contact us using the details below.

12) Third‑Party Links

The Platform may contain links to third‑party sites. We are not responsible for their content or privacy practices. Review their policies before using their services.

13) Force Majeure

We are not responsible for failures caused by events beyond our reasonable control (including, but not limited to, natural disasters, acts of government, network outages, and security incidents).

14) Changes

We may update this Policy from time to time. Material changes will be posted on this page with the updated date. Continued use of the Platform constitutes acceptance of the updated Policy.

15) Contact Us